Services
The channel nobody owns. Most of what's broken here isn't the script.
Standing it up is easy. Keeping it alive past month two is the job.
Who's worth calling, and when.
The CRM in good shape, everything connected, and the data clean from the moment it lands to the moment a rep uses it.
What it's actually good for, versus what it's sold as.
Custom packages. Every engagement is built from a few of these — scoped to what's actually broken, and priced against the number you're trying to hit.